An important step of the financial aid process for those students wishing to borrow student loans to fund their education is the completion of the Federal Direct Loans Master Promissory Note (MPN) and Entrance Counseling. The completion of both is required before any financial aid package can be considered complete and ready to disburse. Both the MPN and Entrance Counseling are to be completed online at www.studentloans.gov.*

(*Neither the MPN nor the completed Entrance Counseling document needs to be sent to the Chancellor University Financial Aid Department to complete this step.)

Please allow 24 hours for the Entrance Counseling and Master Promissory Note to show up in the Government Database. Please contact the Financial Aid Department at Chancellor University with any questions.

Finding the MPN and Entrance Counseling Pages:


Step 1 Visit the website: www.studentloans.gov

Step 2 On the left hand side, the student will see beneath the "Manage My Account" Tab, the button to Sign In. Please click on that button.

Step 3 Enter the information required. The student will need to know his/her Federal PIN Number. If the student does not remember the PIN number, click here to look it up.

Step 4 Once the student is logged in, he/she will see in the middle of the screen various forms to complete. Please click on "Complete Entrance Counseling" or "Complete Master Promissory Note".

The Entrance Counseling Process:

The Entrance Loan Counseling process will take about 20-25 minutes to complete. To start the Entrance Counseling Process:

Step 1 Login and Navigate to the Entrance Counseling page as described above.

Step 2 Click on "Complete Entrance Counseling"

Step 3 Click on "Complete Entrance Counseling"

Step 4 Select either "Undergrad" or "Graduate" loans based on your enrollment

Step 5 Complete your Loan Entrance Counseling

Helpful Hints

  • Look at each link within the text of the site.
  • Close the pop up box after reviewing the information by clicking the "x".
  • Do not use your browser's Back button to navigate between quiz pages; instead, use the navigation menu to the right of the quiz.
  • If you are using a screen reader, you will need to update the screen buffer after answering each question in order for the screen reader to read the correct answer, which is displayed in the form of a popup box. If you are using JAWS, you can press INSERT + ESCAPE on your keyboard to update the buffer. If you are using Window-Eyes, you can press INSERT + \ to update the buffer.

About the Quiz

  • Each Counseling Session page will provide you with information about Federal Direct Loans. There will be a quiz at the end of each section. You must complete each section and answer all the questions in order to select the "Continue" button and view the next page.
  • Each Counseling Session page will contain right links on the right hand side to indicate the current counseling page. You may select one of the links in order to go to that page. Only completed pages will be accessible via the right navigation links.
  • Your answers to the quiz will be saved if you choose to navigate to other screens. If you do not complete the counseling prior to logging out of the Direct Loan web site, your answers will not be saved, and you will have to begin a new counseling session from Step 1.
  • Once you have completed the Counseling Session and quiz you will be taken to the Completion Verification page, which will display your information, the date you completed the counseling session and the type of counseling you have completed. You may print a copy of the verification page for your records. The school(s) you choose will be informed electronically when you complete your counseling.
Step 6 Print out the Confirmation screen at the end of your loan counseling to confirm that it was successfully completed.

(Please Note: *Chancellor University will receive a confirmation notice within 1-2 business days after your counseling has been submitted.)

Please contact the Chancellor University Financial Aid Department if you have any questions regarding your loan counseling.

The Master Promissory Note Process

To start the Master Promissory Note Process:

Step 1 Login and Navigate to the Master Promissory Note page as described above, or, upon completing the Entrance Loan Counseling process, click the "Complete MPN" link in the left hand bar.

Step 2 The student MUST select the "Subsidized/Unsubsidized" Promissory Note when completing the MPN. The student would only choose another option if he/she is applying for a PLUS Loan or the student's parents are applying for a Parent Plus Loan."

Step 3 Complete the Master Promissory Note process


Helpful Hints

  • The student will need two references while completing the MPN. The references CAN NOT have the same address as the student.
  • The Master Promissory Note is not considered complete until the student receives confirmation from the site that it is completed.
(Please Note: *Chancellor University will receive a confirmation notice within 1-2 business days after your MPN has been submitted.)

Please contact the Chancellor University Financial Aid Department if you have any questions regarding your loan counseling.
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