Admissions Frequently Asked Questions

Q: How many credits can I transfer in from another university?
A: This varies by program. To meet residency requirements, students may transfer in a maximum of forty five credit hours for an Associate's level degree or ninety hours for a Bachelor's degree. Transferability of credits is contingent on the accreditation of the originating school. Students may be eligible for block credit in certain programs based on prior training and work experience. Residency requirement waived for Military students.

Q: How do I know if my previous college or university is accredited?
A: Please refer to the HLC site or you can contact the Chancellor University Admissions Office and one of our advisors can help you. Go to our Accreditation & Certification page for links to the various accrediting agencies, including HLC.

Q: What will it cost per semester?
A: Please refer to the Ground Admissions and Online Admissions pages for tuition rates.

Q: How long will it take me to graduate if I go part time/full time?
A: The length of the program is determined by the number of classes taken each semester, whether the student elects to take summer courses, and any applicable credit from other institutions.

Q: When will I meet with my academic advisor?
A: You will be notified by your advisor once you have been accepted to the University and are preparing to begin classes.

Q: I have been notified of my acceptance but I have not heard from Financial Aid. What should I do?
A: If you have completed the FAFSA and turned in all necessary information and it has been at least 2 weeks please contact the Financial Aid office at (216) 361-2749, or at 1-888-316-9377.

Q: How long are the classes?
A: Chancellor University operates on a semester schedule, but each semester has two eight-week sessions. You can take two classes during each session to reach full-time status, which is 12 credit hours per semester.

Q: What is a BSBA?
A: A BSBA is a Bachelor's of Science in Business Administration. It includes our General Education requirements, Business Core, and a specialization. Our specializations include Accounting, Corporate Management, Finance, Forensic Accounting, Human Resources, Management Information Systems, Marketing, and Small Business Entrepreneurship.

Q: How often must I log into an online course?
A: There are no mandated login times for your online courses. We do recommend that students log in at least three times each week in order to stay current with the coursework.

Q: Where is Chancellor University located?
A: The main Chancellor University campus is in Cleveland, Ohio. We also maintain locations in Rocky River, Cleveland Heights, and Mentor, Ohio, along with a strong online presence. See out Contacts page for detailed information.

Student Services FAQs

Q: How do I order my books?
A: Our bookstore is MBS Direct. There are two ways to order your books. You can call MBS Direct at 1-800-325-3252 or go online to MBS Direct. Once in, click on "Order My Books." Input your student ID and Voucher ID, or select to use a credit card. From there you can select the books needed according to the class code which can be found on your class schedule in CUE.

Q: What is the CUE and how can I access it?
A: The CUE is the Chancellor University Experience Account. This has replaced the MAC account. As a student, you can view your schedule, grades, financial aid status, and more from this account.

You can access the CUE from the Login Area. Once you are at the CUE homepage, click on Login on the left-hand side of the screen..

Q: How do I access my online class?
A: Angel Learning is our new state-of-the-art online learning program. You can access Angel from the Login Area. If you have any difficulty accessing the program, contact Tech Support at (216) 361-2767, or by email at TechSupport@ChancellorU.edu

Q: How do I withdraw from classes?
A: Contact an Academic Advisor in order to withdraw from classes. Before considering withdrawing you should contact your professor to see if he/she is willing to help you succeed in the class. While there is no direct academic penalty for withdrawing it can have financial ramifications. Also note that you must be in at least six credit hours in order to receive financial aid.

Q: Is tutoring available?
A: Yes. Tutorial Services is located in OneStop at the Main Campus. The current schedule can be found by contacting the Director Dr. Claire McMahon at (216) 432-8958, or by email at tutoring@ChancellorU.edu. You may also speak to your Academic Advisor for assistance.

Q: Are Career Services available?
A: Career Services assists students and alumni in need of career counseling and resources. The goal is to prepare students for business in the 21st century. For more information, contact Director Kelly Higginbotham at (216) 432-8948, or by email at CareerServices@ChancellorU.edu.

Q: What is the enrollment agreement and why is it needed?
A: The Enrollment Agreement represents the requirements for degree completion through Chancellor University. By signing, you agree to the terms and conditions outlined in the University Catalog.

Office of Academic Records FAQs

Q: What is the process and cost for requesting my transcripts?
A: In order to request a transcript from Chancellor University, you will need to complete the Transcript Request Form or submit a written request. The Form is provided under "helpful forms" on the Academic Records main page. Once the Form is completed, it will need to be returned to the Office of Academic Records by fax (216-361-2732), in person, or by mail.

Please see the Form for the associated fees. Please allow at least 7-10 business days to complete the request.

Q: I attended when the University was named Dyke College or Myers University. Is this the same school? Do you have those records?
A: Yes, Chancellor University does have transcripts for Dyke College, Myers College, and Myers University.

Q: When should I complete the Petition to Graduate Application?
A: Students are encouraged to complete the Application during their last year of study. We strongly advise that students work with the Academic Advising Team to ensure that all requirements have been met.

Q: When will I know what officially transfers from my previous school(s) to Chancellor?
A: Upon receipt of all official transcripts from your previously attended schools, the Office of Academic Records will complete a credit evaluation. This evaluation will list all courses that will be transferred to Chancellor as well as include a Curriculum Worksheet for your major. This worksheet will serve as a guide as you complete your requirements.

Q: How do I know that I've been accepted at Chancellor University?
A: Upon receipt of all credentials necessary to complete your acceptance process, you will be issued an acceptance letter as well as an acceptance packet. This packet will provide information regarding your next steps.

Q: How do I enter the Office of Academic Records from the home page?
A: To locate the home page for the Office of Academic Records, you will need to select either the Current Student link (currently attending students or those that have previously attended) Prospective Student link (students that will be new to the University or are planning to return to the University.

Q: How do I see my schedule of classes?
A: You can view your class schedule via your CUE account. This account allows you to see your current schedule as well as your registration history.

Q: How do see my grades for the semester?
A: You can view your grades for the semester or previous semesters by logging into your CUE account. You will be able to view your grades and your unofficial transcript as long as you do not have certain stops on your account.

Q: How will I know when my classes start?
A: The University Catalog, located on the website provides information about all of the start dates, breaks, and final exam information.

Q: I need a letter verifying that I am currently enrolled or have graduated.
A: In order for the University to verify your enrollment or graduation, you will need to complete a Letter of Verification Form. This Form is located on the Academic Records page.

Q: How do I change my address?
A: You will need to complete the Student Information Change Form. This Form is located on the Academic Records page.